Service Union United PAM
PAM is a trade union for employees working in service sectors. The members of PAM work in various private service sector occupations, including as retail and warehouse workers, cleaners, chefs and waiters, security guards and caretakers.
Members
Membership of PAM is open to employees working in the private services sector, including sales assistants, waiters, cleaners, supervisors in retail and hospitality and security guards. Self-employed food couriers and other sole traders may also join PAM. PAM is worth joining already as a summer employee.
Members of PAM work in a wide range of business sectors, including:
- retail and wholesale shops
- hotel, restaurant and leisure services
- cleaning and property services
- pharmacies
- security services
- warehouses
Joining the union
You can join PAM by completing an online form.
The membership fee in 2025 is 1.5 per cent of gross wages. This membership fee includes membership of the union’s unemployment fund. The membership fee is tax-deductible.
Student membership
Students enrolled at an institute of vocational education or university of applied sciences can join as student members if the education leads to a vocational qualification in a sector organised by PAM.
Student membership is free of charge. Student members are eligible for all PAM member benefits except legal aid, strike pay, employment helpline, unemployment benefit and the right to vote in union elections.
Courier membership
Self-employed food couriers may join PAM and the PAM Couriers Finland union branch. The membership fee for couriers in 2025 is EUR 10 per month. Courier membership does not include membership of the union’s unemployment fund.
Anton Manninen (30)
There are many ways in which home cleaning work can help to ease the everyday lives of older folk. Anton Manninen finds variety and meaning in his work.
- Anton is a responsible home support worker at Topakka Emäntä.
- He is a member of Service Union United PAM.
“I joined PAM even before taking this job, and I also recommend it to others. The more members we have, the better service we get and the greater influence we can exert at work. My recommendation has also persuaded at least one workmate to join the union. I am involved in the activities of PAM for young adults, and I have attended many SAK youth events. These events have helped me to make many new acquaintances and friends.”
Collective agreements
PAM negotiates the following collective agreements:
- The Alko collective agreement
- The collective agreement for amusement, theme and adventure parks
- The collective agreement for Avecra train service crew
- The collective agreement for bingo hall staff
- The collective agreement for cinema staff
- The collective agreement for customer service and telemarketing
- The collective agreement for employees in hotel, restaurant and leisure services
- The collective agreement for employees of Veikkaus Ltd
- The collective agreement for household appliance and home technology mainte-nance and service vending machine staff
- The collective agreement for retail logistics supervisors
- The collective agreement for pharmacy workers
- The collective agreement for picture production businesses
- The collective agreement for programme services
- The collective agreement for retail supervisors
- The collective agreement for the commerce sector
- The collective agreement for small technical teams and technical supervisors and managers at the Finnish National Opera and Ballet
- The collective agreement for supervisors in tourism, restaurant and leisure services
- The collective agreement for technical and similar staff at the Finnish National Thea-tre
- The collective agreement for the golf sector
- The collective agreement for the property services sector
- The collective agreement for the moving service sector
- The collective agreement for the security sector
- The collective agreement for the ski resort industry