Data protection report - feedback forms

This is how we process the information that you provide using the feedback form.

Data file controller

The Central Organisation of Finnish Trade Unions (SAK)
Pitkänsillanranta 3, PO Box 157, FI-00531 Helsinki
Tel. +358 20 774 000

Data file contact person

Jussi Kukkola

Name of data file comments (

Purpose of processing personal data

Enabling contacts from website users and responding to contacts. SAK may also help users to find the right trade union using the “please find a suitable union for me" form.

Information in the data file

A person making contact may provide the following personal details:

  • Forename and surname
  • E-mail address (mandatory)
  • Telephone number
  • Job title/vocational training field (mandatory)
  • Name of employer/educational institution (mandatory)
  • Location of employer/educational institution (mandatory)
  • Branch or products of employer
  • Further information
  • Subject of my message (mandatory)

The system also collects the following details:

  • Date and time of submitting a comment

Regular data sources

Completion and submission of the website comment form.

Regular releases of data

SAK does not release information to third parties.

Transfer of information outside of the European Union or European Economic Area

No information is transferred outside of the European Union or European Economic Area.

Principles of data file protection

Manual materials

There are no manual materials.

Information processed by ADP

Comments are collected in the e-mail account. The e-mail account is accessed by an authorised staff member of SAK, who responds to comments and enquiries. If the staff member forwards the comment to another SAK staff member, then the former staff member ensures that the latter staff member deletes the comment immediately after responding to it.

Comments are retained in the e-mail account for two months, and are then transferred to the SAK M-Files document management system. The system is only accessible to SAK organisation department and data administration staff.

The comments are deleted from the M-Files system after five years have elapsed. This time limit is based on the fact that comments may be used anonymously for generating statistics over this period and their content may be used for internal purposes if it reflects recurrent situations such as enquiries in a particular industry.

Right of inspection

Persons submitting comments are entitled to check their information.

Right to require correction of information

Persons submitting comments are entitled to require correction and deletion of their information.

Other rights concerning the processing of personal data